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Job No. 139717

  • Job Title:
  • Health Assistant I
  • Employer:
  • Harvard University
  • Location:
  • Cambridge , MA
  • Posting Date:
  • 07-Nov-2018
  • Description:
  • Duties & Responsibilities

    As a member of the Primary Care clinical team, the health assistant provides assistance in delivering high quality health care and exceptional customer service in a busy ambulatory care clinic serving the Harvard community. Serves as the primary contact with patients and provides general administrative support to physicians, nurse practitioners, and nurses on the team. Duties include: greeting and assisting patients at the clinics front desk, answering the clinic's telephones and routing messages to providers, scheduling and confirming clinical appointments, tracking immunization history, coordinating referrals, processing incoming and outgoing clinical correspondence, maintaining files, processing and tracking outside referrals, and managing patient flow. Perform other related duties as needed.

    Basic Qualifications

    One to two years of previous secretarial/administrative assistant experience. Education beyond high school.

    Additional Qualifications

    Graduate of a business/secretarial school or Medical Assistant program. Experience working with an electronic medical record. Health care/patient service experience. Excellent interpersonal, customer service, and organizational skills. Proven strong verbal and written communication skills, along with the ability to problem solve and handle confidential information with discretion. Good judgment, ability to identify and set priorities, multi-task, and consistently meet deadlines. Knowledge of Microsoft Office applications. Bilingual skills.
  •  Contact information:
  • Harvard University
  • Cambridge, MA 2138
  • United States
  • Employer's Website:
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