Job No. 155796
- Job Title:
- Senior Accounts Receivable and Collections Coordinator
- Employer:
-
Ohio Northern University
- Location:
-
Ada , OH
- Posting Date:
- 02-Jul-2025
- Description:
-
Benefits Summary:
Benefit package includes: Medical, Dental, Vision, and Prescription insurance, Life insurance, Workers’ Compensation insurance, Unemployment insurance, and Total Disability insurance. Retirement: The University contributes 4% of the regular salary with up to 3% additional in matched contributions into the TIAA Retirement Program. Other benefits include tuition remission for employee, spouse, and employee’s dependent children under the age of 25 (this does not include the last two year of the PharmD program or the JD), and twenty days of paid medical leave per year.
Pay Band:
Job Summary:
This position is primarily responsible for supporting the functions of the Controller’s Office. Several of the primary tasks include billing and collection of student accounts, university loans, and third-party accounts, managing student refunds, providing exceptional customer service, and assisting in the direction of students and temporary workers.
Scope:
Support the Controller’s office by billing and monitoring all student accounts, university loans, third-party accounts, managing student refunds, and assisting the Bursar with a variety of tasks.
Principal Responsibilities
Prepare and monitor all third-party billing, including Early Child Development Center, Rentals, College Credit Plus, SACM, Continuing Education, etc.
Assist with the collection of past due student and third-party accounts receivable
Process student refunds in coordination with Accounts Payable and Financial Aid on a weekly basis or as needed
Generate correspondence to aid in the collection of past due federal, health professions, and institutional student loans and other accounts as needed
Provide exceptional customer service to students, staff, and others via email, phone, and in person
Review and analyze student accounts with regards to tuition, financial aid, and other account assessments, perform mathematical computations and process any necessary adjustments
Set up and maintain recurring payments
Process monthly loan servicer reports and prepare journal entries, paid in full letters, and account adjustments as needed
Run and manage the Graduate List each semester
Gather factual information and supporting documentation from within the department, from other departments, and from outside agencies to research and/or resolve discrepancies
Effectively communicate with individuals or departments regarding policies and procedures
Assist with the posting of payments
Serve as backup for Student Accounts and Financial Operations Coordinator
Assist in the direction of students and temporary workers as needed
Assist Accounting staff with departmental inquiries and audit materials as needed
Assist with checking billing and refund setups in Banner each semester
Assist with Schell loan reporting, NACUBO benchmarking study, bi-annual Foreign Gifts reporting, and other reporting as needed.
Serve as backup for running and uploading weekly Loan Award and Loan Advance files
Serve as backup presenter for orientation and other campus events as needed
Other duties as assigned
Required Skills:
Excellent organizational skills
Ability to effectively communicate with vendors, students, families, and the campus community
Ability to meet deadlines
Proficiency in Microsoft Office products, especially Microsoft Excel and Microsoft Word
Ability to perform moderately complex procedures using basic analytic tools
Exemplary attention to detail
Ability to operate standard office equipment
Minimum Qualifications:
Associates degree in related field required
Preferred Qualifications:
Bachelor’s degree in Accounting, Business Administration, Finance, or a closely related field
Three to five years of similar office experience in an accounts receivable role
Experience using Workday, Banner or similar ERP system
Experience using TouchNet
Experience using QuickBooks
Experience in a higher education setting
EEO Statement
ONU is an equal employment opportunity employer. Accordingly, no person shall be discriminated against on the basis of race, color, sex, gender identity, transgender status, religion, national origin, age, disability, sexual orientation, marital status, military or veteran status, genetic information or any other category protected by federal, state, or local law. This policy applies to all areas of employment including recruitment, hiring, training and development, promotion, transfer, compensation, benefits, discipline, separation and other terms, condition and privileges of employment.