Job No. 156284
- Job Title:
- Coordinator, Information
- Employer:
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University of Utah
- Location:
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Salt Lake City , UT
- Posting Date:
- 27-Aug-2025
- Description:
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Job Summary
The position maintains policies, procedures, and communications affecting service, processing, administration, and compliance for scholarship programs. This position coordinates, and serves as a point of contact for, policies/processes and systems involving departmental and external scholarships, including user training, operational documentation, and development and maintenance of departmental scholarship applications.
Responsibilities
Support institutional and external scholarships
Serves as lead for processing departmental and other institutional scholarships
Coordinates and leads operational development and maintenance of scholarship management system (including troubleshooting and problem resolution), departmental scholarship applications, and related data management
Prepares consumer information materials regarding departmental and outside scholarship information; assists with information regarding university scholarships
Helps ensure scholarships are accessible and awarded in an efficient, effective, and compliant manner
Assists in management and maintenance of scholarship software platform(s)
Provides support for external scholarship administration
Coordinate training for partners and users of scholarship system(s)
Develops and delivers training on scholarship matters for UOSFA staff, colleagues, students, and the public as appropriate
Collects, records, verifies, and organizes operational data (service, processing, awards, outreach, etc.) for use in routine and annual reports, as well as training
Reviews office policies, procedures, and communications for accuracy, currency, and relevancy
Maintains repository of statutory, regulatory, and policy guidelines affecting administration of financial aid and scholarships
Scholarship eligibility
Monitors scholarship awards for eligibility, particularly overall eligibility when/if combined with other forms of aid; ensures system/manual holds for posting and disbursement authorization are placed, monitored, and/or resolved timely and accurately
Ensures scholarship applications and materials (and policies) are established and carried out with appropriate and accurate eligibility criteria; monitors eligibility criteria and data matching for accuracy and congruence
Assesses and resolves scholarship system errors, discrepancies, and rejects; ensures thorough, accurate, and timely processing of award entries and adjustments
Create and maintain program fund account descriptions and narratives detailing historical record of establishment, eligibility criteria, funding sources, funding levels, dependencies, and accounting details, among others.
Assist in monitoring financial aid and scholarship program budgets as well as developing and maintaining projections and narratives of historical budget levels and expenditures.
Data Analysis and Report Preparation
Routinely monitors, reviews, and records relevant data (application, processing, awarding, compliance, etc.) to support trend analysis, benchmark targets, and historical records
Assists in monitoring and evaluating budget activity
Initiates ad-hoc queries and reports to assist management in assessing service, processing, and compliance efforts
Ensures data accuracy and consistency, and researches and resolves missing or conflicting data
Conducts descriptive analyses of data and prepares charts and narratives for reports related to programs, operations, and budgets
As needed, conducts more advanced data analysis to aid in evaluation of programs, services, and compliance
Understands data sources and definitions applicable to financial aid and scholarship administration
Analyzes data for trends and changes
Collaboratively ensures all data collection, analyses, and reporting efforts are accomplished timely, and with accuracy and integrity
Prepares routine reports and profiles for management review documenting status of financial aid and scholarship programs, including national, state, and institutional changes in regulations and policy
Assists with completion and submission of data reporting requirements, and helps ensure data and resulting analyses support laws and guidelines governing privacy, confidentiality, security, and authorized access
Professional development and professionalism
Maintains current access to systems affecting position responsibilities.
Actively participates in professional meetings, conferences, and workshops; meets and communicates regularly with colleagues in similar positions/roles; researches industry practices; shares resulting knowledge and research with management and staff in order to serve well the students and the institution.
Provides clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies.
Maintains current knowledge of all policies, rules, regulations, technical standards, and high-impact practices associated with administering and delivering the federal, state, institutional, and private financial aid programs, and associated systems and emerging technology, including external systems with which we communicate and interact
Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public
As needed, serves on various office committees, which may include such functions as communications plan, appeals processes, outreach, personnel, forms and publications, etc.; position may also be asked to serve on Enrollment Management and/or University committees
Handles special projects and performs other duties as necessary
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience). Two years experience in collecting, organizing analyzing, and presenting data; and demonstrated human relations and effective communication skills required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
- Contact information:
- University of Utah
- Salt Lake City, UT 84112
- United States
- Employer's Website:
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