Job No. 156317
- Job Title:
- Dean for College of Science, Engineering and Technology (CSET)
- Employer:
-
James Madison University
- Location:
-
Harrisonburg , VA
- Posting Date:
- 03-Sep-2025
- Description:
-
General Information:
The Systems Technician is responsible for operational support of the Systems & Operations team, including routine administration of applications, first level triage and handling of customer tickets, and data center maintenance such as such as access management, routine maintenance and record-keeping procedures, asset management, stocking supplies, cleaning and organization.
Duties and Responsibilities:
Respond to requests including Microsoft 365, Microsoft fileshares, email, mailing lists, and other support tickets escalated to the Systems team.
Support and maintain the IT data centers. Functions include monitoring of the mechanical systems, administration of the physical security systems, and ensuring that the data centers are maintained to provide maximum system availability.
Manage the location and tracking of equipment in the data centers.
Qualifications:
Required Qualifications:
Demonstrated ability to work cooperatively and effectively with customers to resolve issues.
Demonstrated ability to maintain orderly spaces meticulously.
Diligence in following and updating detailed procedures with consistency and accuracy.
Familiarity with data center infrastructure including racks, cabling, power management, and cooling.
Experience with basic administration of Windows and Linux applications, scripts, email systems.
Additional Considerations:
Effectiveness in analyzing problems and determining the best approach to resolution.
Initiative to identify potential new improvements and problems to be solved.
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
- Contact information:
- James Madison University
- Harrisonburg, VA 22807
- United States
- Employer's Website:
-
Visit Employer's website