Job No. 156767
- Job Title:
- Financial Counselor (Financial Administration Specialist)
- Employer:
-
Indiana University-Purdue University-Indianapolis
- Location:
-
Indianapolis , IN
- Posting Date:
- 17-Oct-2025
- Description:
-
Job Summary
Department-Specific Responsibilities
Contacts patients to assist with discrepancies in insurance coverage and financial security of services scheduled to be rendered.
Reviews and understands insurance eligibility.
Provides financial assistance/education upon patient requests.
Educates patients as appropriate on insurance coverage, benefits, and liability.
Works closely with scheduling, departments, billing, collections, and third-party vendors.
Explains payment options and financial assistance to the patient or responsible party and determines the number of payments on payment plans for self-pay balance per policy.
Meets with patients to review pre- or post-service billing concerns and facilitates customer and service excellence complaints.
General Responsibilities
Performs financial and administrative tasks related to managing the daily and long-term financial and/or administrative operations of an organizational unit or an academic, research, and teaching department within a school or college, using knowledge and application of accepted procedures and standards.
Makes recommendations on policies and guidelines for division/department activities.
Monitors expenditures and statement of accounts to ensure regulatory compliance and fiscal integrity.
Manages general appropriation, endowment, federal and non-federal grants and contracts, and gift funds.
Develops, plans, and makes recommendations on special projects, which may include space allocations, staffing, equipment purchases, and long-range plans.
Prepares operating and project budget drafts independently and/or in coordination with other finance staff. Regularly explains financial concepts to non-financial employees.
Monitors division/departmental budgets and resolves or recommends resolutions for any significant deviations from approved budgets.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree in finance, business, or related field.
WORK EXPERIENCE
Preferred
Some relevant experience.
SKILLS
Required
Proficient in written and verbal communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast-paced, dynamic environment.
Seeks to acquire knowledge in area of specialty.
Intermediate understanding of technology; experience using electronic platforms to perform various tasks.
Demonstrated experience solving problems with independent thought.
Proficiency in computer systems, including standard Office software; advanced Excel and database skills, including familiarity with complex formulas and Pivot Tables.
Ability to use standard office equipment such as phone, fax, scanner, etc.
Experience managing workflows, processes, and/or data entry.
Intermediate accounting skills; ability to spot obvious errors; ability to develop a budget.
Demonstrated ability to interpret and apply concepts and policies to daily work functions.
Ability to clearly present material and make it accessible to a variety of audiences.
Ability to interpret financial documents from an accounting, policy, and practice perspective.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
- Contact information:
- Indiana University-Purdue University-Indianapolis
- Indianapolis, IN 46202
- United States
- Employer's Website:
-
Visit Employer's website