Job No. 157403
- Job Title:
- Health Information Analyst
- Employer:
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University of Michigan-Ann Arbor
- Location:
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Ann Arbor , MI
- Posting Date:
- 24-Dec-2025
- Description:
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Job Summary
To assist physicians and other clinicians with record completion processes in compliance with medical staff bylaws, Joint Commission (JC) standards, Centers for Medicare and Medicaid Services (CMS) regulations and other regulatory agency requirements. Communicate, facilitate and troubleshoot for the medical staff and other clinicians relating to their record completion needs. Monitor routine reports detailing status of incomplete records. Provide excellent customer service to the medical staff and other clinicians.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
OPERATIONS
Facilitate medical record compliance by utilizing and updating various systems, including the Deficiency Tracking System (Epic Deficiency Tracking) to collect and reconcile deficiency reporting
Analyze deficiency reports at the discretion of HIM leadership to identify trends and make corrections
Preparation, validation, and submission of weekly individual physician potential suspension e-mail notifications
Perform quality control functions, for accuracy, in preparation and submission of weekly incomplete medical record reports for HIM leadership, Department Chairs and Sections Chiefs, Clinical Department Administrators and the Office of Clinical Affairs
Work under fast-paced circumstances to meet deadlines
Report unit-specific statistics as defined by management
Identify issues and make recommendations for resolution and improvement
Communicate with unit leadership regarding process and procedures
Assist with development, revision and maintenance of unit training materials, policies and procedures
Demonstrate an understanding of University, departmental, and unit policies and procedures and seek clarification as needed
Comply with regulatory, legal, and accreditation requirements and seek clarification if needed
Assure compliance with safety programs
Maintain currency with work processes, tools, and clinical and administrative applications necessary to perform job functions
Participate in and demonstrate an understanding of the Michigan Quality System/Continuous Quality Improvement and applies Lean Thinking concepts in daily work
Meet or exceed the departmental/unit quality and productivity standards for work performance
Demonstrate initiative by continuous expansion of knowledge and skills
Participate in departmental/unit activities including, but not limited to, staff meetings and in-services
Perform other duties as assigned in order to maintain the efficiency of the department
Escalate issues to management for prompt review and resolution
CUSTOMER SERVICE
Advise physicians, clinicians, unit staff, and other customers on record completion policies and procedures
Assist clinicians in resolving technical and documentation issues with Central Transcription Services and other systems technical teams
Provide customer support and functions as a liaison between Health Information Management department and our external/internal customers
SKILL SET
Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task
Data Management: Acquires, validates, and processes data so its accessibility, reliability, and timeliness are ensured to satisfy the needs of end users
Analysis: Analytical skills with the ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information. Ability to analyze detailed information to determine appropriate compliance with privacy and security rules
Critical Thinking: Gathers and integrates critical information to arrive at effective solutions
Decision Making: Makes timely, informed decisions that take into account the facts, goals, constraints and risks
Required Qualifications*
Certification as a Registered Health Information Technician (RHIT) through the American Health Information Management Association (AHIMA), or equivalent education, professional certificate and/or certification is required
Knowledge of standard medical terminology, medical treatments, methods, medical documentation requirements and data collection techniques is required
Ability to read and understand complex medical documentation is required
Demonstrated ability to collect and analyze medical information from a variety of applications and make independent judgments as to what is necessary for deficiency completion is required
Proficiency using Microsoft Office for work tasks is required
Ability to work independently or in a team with minimal supervision is required
Ability to work under pressure and meet deadlines is required
Demonstrated ability to communicate with physicians and other providers in order to provide exemplary customer service is required
Desired Qualifications*
Certification as a Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) or an equivalent combination of education and experience is desired
Knowledgeable of JC standards, CMS regulations, and other regulatory agency record completion requirements
Experience using UMHHC information systems/applications (i.e. MiChart, OpTime, EpicCare, etc.) is desired
- Contact information:
- University of Michigan-Ann Arbor
- Ann Arbor, MI 48109
- United States
- Employer's Website:
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