Job No. 159257
- Job Title:
- Business Office Intermediate Associate
- Employer:
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University of Michigan-Ann Arbor
- Location:
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Ann Arbor , MI
- Posting Date:
- 10-Aug-2026
- Description:
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Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support for the university and health system.
The Business Office Intermediate Associate serves as a critical member of the Operational Support Team. Each Intermediate Associate processes mail, provisions online system access, and provides facility-related support. We work collaboratively as an onsite team providing administrative support for all operational teams. You will report to the Business Operations Supervisor.
The SSC maintains a strong focus on customer service with expectations for timely and accurate processing of requests. You will be working in a high-volume, transactional environment which requires a strong attention to detail. This position is expected to meet productivity & accuracy standards.
Work Location:
You will be 100% onsite. The operating hours for the Shared Service Center are Monday - Friday, 8:00 am - 5:00 pm. Your working schedule will fall in between these times to ensure adequate onsite coverage. Equipment, including a laptop and monitors, will be provided for your use.
Please note:
2 Year Term-Limited
Visa sponsorship is not available for this position
Responsibilities*
Receive, sort, and distribute inbound mail and manage outbound mail
Identify, access, and complete facility and personnel issues that arise concerning safety, security, and emergencies
Assist in onboarding new team members with office equipment
Provide system access to multiple programs and other sources for all new/transferring SSC staff
Onsite support for staff, including managing conference rooms, setting up AV equipment, and providing tech support.
Manage inventory of office supplies and computer equipment
Other duties as assigned
Required Qualifications*
High School diploma or equivalent
1+ years of experience providing customer service
Intermediate level proficiency with computer data entry
1+ years of experience with business software solutions
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
Seven paid holidays, one floating holiday, and four paid seasondays.
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
- Contact information:
- University of Michigan-Ann Arbor
- Ann Arbor, MI 48109
- United States
- Employer's Website:
-
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