Job No. 160044
- Job Title:
- Business System Analyst II
- Employer:
-
University of Memphis
- Location:
-
Memphis , TN
- Posting Date:
- 10-Nov-2026
- Description:
-
Essential Duties and Responsibilities
Analyzes complex business processes and systems needs and develops business solutions that effectively and efficiently utilize business processing tools that minimizes manual inputs and maximizes online tools, documentation, approvals while ensuring adequate internal controls and compliance with policies and procedures. Coordinates and develops the documentation of procedures, system diagrams and workflows. Assists Business Systems Analysts in analyzing business processes and solutions.
Functions as a system administrator for B&F specific software: coordinating with vendors and UofM personnel for upgrades and troubleshooting issues. Provides requested consultation to vendors to resolve business system issues. Submits proposals for business system enhancements to third parties and/or governing authorities.
Coordinates the maintenance and interfaces of the work unit's business and integration solutions: and verifies sufficient internal controls and compliance with Federal/State/UofM policies and procedures; develops and reviews the documentation of procedures, system diagrams and workflows.
Coordinates, develops and provides training for functional users, utilizing web applications and software solutions to allow for on-demand training.
Develops complex reports as necessary using a variety of tools such as Argos, Power BI and SQL; reviews reports developed by other users and offers technical guidance and support. Research and implement different reporting tools to utilize the best tool to provide the data effectively for the end user.
Consults with other analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards). Often convenes and facilitates working groups in this capacity. Acts as a subject matter expert, reviewing and verifying that documentation of training materials, processes, procedures and system/application configurations are accurate.
Provides leadership and manages moderate to complex projects and coordinates project resources ensuring timelines, deliverables and expectations are met, and that issues, risks and variances are identified and escalated in a timely manner.
Maintains system tables, uploads, downloads and appropriate integration interfaces.
Other Duties as assigned.