Job No. 160087
- Job Title:
- Specialist, Desktop Support
- Employer:
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Alcorn State University
- Location:
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Lorman , MS
- Posting Date:
- 13-Nov-2026
- Description:
-
Essential Job Functions
Troubleshoots issues concerning all desktop work order requests to ensure the attainment of established unit goals
Develops and maintains desktop operations, priorities and equipment to maximize operational effectiveness
Maintains inventory control records and directs acquisition and distribution of computer supplies to ensure availability of required materials
Recommends improved service routines and production techniques
Operates and controls computer equipment and auxiliary devices
Evaluates security requirements, rules and procedures, recommending security improvements as needed
Confers and coordinates with operations sections institution-wide, individual users and vendors
Schedules mandatory maintenance of equipment to ensure equipment is in good working order and to minimize downtime
Other related duties, as assigned
Qualifications
Minimum Education
Bachelor’s degree in Computer Science or related field
Minimum Experience
Four (4) years’ operating experience in multi-processing, multi-programming and multi-systems computer operations
Licenses/Certifications
A+ Certification
Knowledge Skills and Abilities
Knowledge of desktop operations practices, procedures and techniques
Knowledge of multi-programing computer operating techniques
Knowledge of job control language and utilities
Knowledge of MAC computers
Knowledge of computer peripheral equipment operations
Good communication skills, verbal, written and interpersonal
Ability to communicate technical information effectively to technical and non-technical individuals
Ability to operate a multi-programming digital electronic computer
Ability to train a small technical staff
Ability to plan, schedule, direct, oversee and evaluate the work of a small technical staff
Ability to acquire knowledge of applications run during the assigned shift
- Contact information:
- Alcorn State University
- Lorman, MS 39096
- United States
- Employer's Website:
-
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